Sometimes, clients encounter errors when analyzing their project in MiTS 2 and the error is only producible on their machine. The following information is needed, so please capture them from the user machines and send to support@mes100.com for further diagnosis (along with a remote control session)
Get the loupe file and backup files #
Here‘s how to get it…
PC Information #
User can click here for further instructions on how to find their PC information
Windows Update #
To check for updates, select Start > Settings > Windows Update
Update History #
To check update history, select Check for updates in the Windows update
.NET Framework Version #
Click here for further instructions on how to check the .NET framework version
I’m the Benevolent Dictator for Life for MiTS Software cum Editor of this website. Read more here.
You can also contact me at soonhui@mes100.com
