by Ngu Soon Hui | Mar 24, 2017 | Blog, MiTS 1, Troubleshooting/Tips
Program Fails to Start with an Exception Message 1. The MCR instance could not be initialized segv – SEVERE ERROR System.TypeInitializationException: The type initializer for ‘Algorithms.CompGeometry’ threw an exception. —> System.Exception:...
by Ngu Soon Hui | Dec 14, 2016 | Blog, MiTS 1, Troubleshooting/Tips
1. Make sure you install the correct prerequisite corresponding to your MiTS or module version. 2. If the problem still persist, you may have to look through your installed program and check whether your Microsoft Visual C++ 2013 Redistributables (x86 and x64)...
by Ngu Soon Hui | Nov 30, 2016 | Blog, MiTS 1, Troubleshooting/Tips
1. Firstly, check whether MES.CGAPI.dll is inside the application folder. a. If ‘YES’, then check whether the CGAL-vc”xxx”-mt-”yyy”.dll. i. If “xxx” is 100, then Install VC++ 2010 redistributable from this link:...
by Ngu Soon Hui | Oct 28, 2016 | Blog, MiTS 1, Troubleshooting/Tips
MiTS 2 is able import all drawings regardless of units, so this article only applies to MiTS 1 and MES Modules, and not MiTS 2. Drawings (survey drawing and tracing drawing) in MITS 1 and MES Modules need to be in 1:1 mm scale, therefore, if the...
by Ngu Soon Hui | Oct 28, 2016 | Blog, MiTS 1, MiTS 2, Troubleshooting/Tips
For machine that have memory problem to support MES software, error box shown below will popup. To solve this problem, please ensure that you have sufficient memory in your machine to operate our software. If not, please upgrade your machine memory. Recommended...
by Ngu Soon Hui | Oct 26, 2016 | Blog, MiTS 1, Troubleshooting/Tips
Sometimes in order to resolve your issue, you will need to send in your MiTS ( or MES modules) project files in order for us to diagnose, you can follow the below steps to send in the necessary files....
