Sometimes in order to resolve your issue, you will need to send in your MiTS ( or MES modules) project files in order for us to diagnose, you can follow the below steps to send in the necessary files.

Send in MiTS projects
Sometimes in order to resolve your issue, you will need to send in your MiTS ( or MES modules) project files in order for us to diagnose, you can follow the below steps to send in the necessary files.
Send in MiTS projects